Guest User
November 8, 2024
The marketing of this property is phenomenal, photographs are perfect, massive price reduction advertised for prepayment from $1276 AUD to $343 AUD for two nights, by the time of arrival the advertised price on *********** was $120 AUD per night. Do not get ****** in because this hotel is atrocious - see actual photographs taken by myself as attached to this review. Sure there’s a heap of 5 star reviews written by one time reviewers but that’s all part of the facade. The “deluxe” room allocated to me was small, with an all in one toilet and shower, no separation, abysmal water pressure, accompanied by barely luke warm water. And at the end of the process an entirely saturated bathroom. Rooms are in need of maintenance. Found cockroaches in the room, and showed photographs to the staff, to be greeted with a shrug of the shoulders. Despite asking for the room to be made-up they couldn’t be bothered. Housekeeping staff had gone home by the time I returned and found the room hadn’t been made up. There is no lift in the building to make things worse and I would not even consider eating breakfast given the standards of hygiene I observed and a general couldn’t care less attitude. Avoid this hotel at all costs, read the one and two star reviews because they are an accurate reflection on the state of play here.